Everything your front desk does — on every call.
Here is what a concira.ai agent does for your business, shown in the real app. No scripts to write, no flowcharts — one simple form, and checks that tell you when it's ready.
Picks up on the first ring, day and night.
A natural voice greets every caller the way you choose — in English, German, French, Spanish or Italian — and knows your hours, your prices and your rules.
- Answers 24/7, weekends and holidays too
- Recognizes returning callers by their number
- Checks in when a caller goes quiet
- Says goodbye before it hangs up
Appointments booked while you work.
Callers pick a time you're open and get a booking reference they can use to change it later, by phone. Connect Google Calendar, Outlook, Calendly or Cal.com and it books straight into your calendar.
- Only offers times you're open
- A booking reference for every booking
- Callers move or cancel their own booking
- Every change kept in the booking's history
Your price list, FAQ and website — on the phone.
Upload PDFs, Word or Excel files, or just add your website. Your agent looks answers up during the call instead of guessing or promising a call back.
- PDF, Word, Excel, CSV and text
- Your website, read for you
- Attach only what each agent needs
Be among the first to try it.
Leave your email — we'll set you up first.
The right person, or the next best thing.
Callers ask for someone by name or for a team. Your agent rings them — and if nobody picks up, it takes the call back and offers the next person, the main line or a message.
- Teams ring in the order you set
- Respects working hours and time away
- Urgent calls go to whoever is on call
- No dead ends for the caller
Messages that actually reach the right person.
With the caller's permission it records a message after the tone — or takes it down in words — and emails it with the recording and a written transcript to whoever the caller asked for.
- Asks permission first, and keeps a record of the answer
- Recording and transcript in one email
- Sent to the person the caller wanted
Gets the details right the first time.
Tell it what to ask, in order. It reads phone numbers back, checks emails, dates and addresses, and can look a caller up in your own lists — orders, treatment plans, memberships.
- Reads numbers back to the caller
- Private answers like PINs are masked
- Looks callers up in your own tables
- Can verify a caller with a texted code
One number, a whole team of specialists.
Add colleagues inside the same agent — a bookings desk, an emergency line, a billing helper. The caller is handed over mid-call and never has to call again.
- Each with its own questions and tools
- Handed over in the middle of the call
- The same voice from start to finish
Be among the first to try it.
Leave your email — we'll set you up first.
Follows up the moment they hang up.
Get a written recap by email, a text when a caller hangs up early, or every call sent to your own systems — with a webhook, Zapier, Make or any web API.
- A recap in your inbox after every call
- A text to you when a caller hangs up early
- Webhooks, Zapier, Make or any web API
- Your own steps, in your order
See exactly what happened on every call.
What was asked, answered and done — with the transcript and a recap. Search, filter, export, and find out when your phones are busiest.
- A step-by-step story of each call
- Test calls kept apart from real ones
- Busiest hours, in your time zone
- Export to a spreadsheet
The right agent at the right time.
Your front desk during business hours, an after-hours line at night, special rules for holidays. Keep the number your customers know and forward it to concira.ai.
- Weekly hours and holidays
- Several numbers, one place
- Keep your number with call forwarding
Answer a few questions. Talk to your agent.
Tell us about your business and concira.ai writes your first agents for you. Test them from your browser, change anything in plain words, and switch one on when you're happy.
- Agents written for your kind of business
- Test calls from your browser
- Checks tell you when it's ready
- Drafts never answer a real call
Better than voicemail. There at 3 am.
What happens to a call depends on who — or what — picks it up.
| Voicemail | Answering service | concira.ai | |
|---|---|---|---|
| Picks up every call | |||
| Answers at 3 am | Records only | Depends on the plan | |
| Books into your calendar | Sometimes | ||
| Answers from your price list and FAQ | From a script | ||
| Puts urgent callers through | |||
| A written recap of every call | Varies | ||
| What you pay | Lost callers | Monthly fee | The minutes you use |
Fits the tools you already use.
- Google Calendar
- Microsoft Outlook
- Calendly
- Cal.com
- Zapier
- Make
- MCP servers
- Webhooks
- Any web API
Every monthly plan includes one calendar of your choice. See plans
Never miss another call.
Join the early-access list and we'll set you up first.